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Contact Numbers

Banking customer services
Loans
0345 600 6016*	Mon-Fri 8am-8pm	Sat & Sun 9am-3pm
Savings
0345 678 5678*	Mon-Fri 8am-8pm	Sat & Sun 9am-3pm
Current Accounts
0345 835 3353*	Mon-Fri 8am-9pm	Sat & Sun 8am-6pm
Credit Cards
0345 300 4278*	Mon-Fri 8am-9pm	Sat & Sun 8am-6pm
Online Banking & Mobile App Help
0345 300 3511*	Mon-Fri 8am-9pm	Sat & Sun 8am-6pm
In financial difficulty?
0345 671 0677*	Mon-Thurs 8am-9pm Fri 8am-8pm	Sat 8am-5pm Sun closed
Lost or stolen card or suspected fraud?
0345 300 4278*	Available 24/7
Insurance customer services
Car Insurance
0345 673 0000*	Mon-Fri 8am-8pm	Sat & Sun 9am-2pm
Home Insurance
0345 674 6666*	Mon-Fri 8am-8pm	Sat & Sun 9am-2pm
Pet Insurance
0345 078 3895*	Mon-Fri 9am-5pm	Sat & Sun closed

Calls may be recorded.

*This number may be included as part of any inclusive call minutes provided by your phone operator.